Emergency ice removal
Done during winter when an ice dam is already pushing water into the house. It reduces the immediate risk but changes nothing about why the dam formed, so it is a stopgap that should be followed by attic work.
Safe ice removal, eave protection and attic air sealing for the low-pitch ranches and split-levels of the northwest suburbs.
Fastest: call (833) 751-2102. Or send this and we call you back.
An ice dam forms when heat from the house melts snow on the warm part of the roof and the water refreezes at the cold eave. Removal treats the symptom; prevention means air sealing, insulation and ventilation in the attic. Schaumburg Roofing connects you with an independent local roofer who can do the roof side.
Every winter, somewhere in the northwest suburbs, a roof wears a thick ridge of ice along its lower edge and a bedroom ceiling develops a wet patch just inside the exterior wall. The cause is almost never the shingles. It is heat. Warm air leaks from the living space into the attic through gaps around lights, the attic hatch and the tops of walls, warms the roof deck, and melts the snow lying on it. The meltwater runs down to the unheated overhang, refreezes, and builds a dam that traps the next round of melt behind it.
The Illinois State Climatologist gives O'Hare a 1991 to 2020 snowfall normal of 36.7 inches a year, and NWS Chicago places the first snow near 31 October and the last near 14 April. That is a long season of snow load, and every thaw inside it is an opportunity for the cycle to repeat. Low-pitch ranches and split-levels, which dominate the postwar streets of Hoffman Estates, Streamwood and Hanover Park, shed meltwater slowly and give it more time to refreeze.
Schaumburg Roofing is a call line, answered around the clock, that puts you through to an independent local roofer. The roofer removes ice where it can be done without harming the roof, protects the eave, and looks at what in the attic is feeding the problem. Call (833) 751-2102, say whether water is already inside, and describe where the ice sits.
A shallow roof has a long horizontal run, so meltwater moves slowly toward the eave and spends more time on a surface that can refreeze. Postwar ranches also often have thin attic insulation and few vents, so heat leaks upward. The result is steady melting at the top and freezing at the edge.
Hoffman Estates, Streamwood and Hanover Park are full of single-story houses from the late 1950s and 1960s, many of them with low rooflines and modest eaves. Insulation was often thinner when they were built, and years of wiring, can lights and bathroom fans have punched more holes in the attic floor.
None of this is a flaw in the shingles. It is a building-science problem that shows up as a roofing problem, and the fix is usually in the attic.
Raking the lower few feet of snow with a long-handled roof rake can reduce the supply of meltwater, but it is a stopgap. It does nothing about the attic heat, can scrape granules and damage shingles if done carelessly, and must be done from the ground, never from a ladder on ice.
Think of raking as an emergency measure for a bad week. Removing the snow near the eave means less water to refreeze, and that can slow an advancing dam. It does not stop the next one.
The more important point is safety. Falling snow and ice are heavy, ladders on frozen ground slip, and a roof edge under ice is no place for a homeowner. The ice dams guide walks through what to do and what to avoid.
Not necessarily. Ice dams can force water under sound shingles without damaging them. What matters is whether the boards and insulation beneath are wet, and whether the leak recurs. If the shingles are old and the dam recurs every winter, replacement with eave protection may be the long-term answer.
A roofer will usually look at the eave boards and the attic floor beneath the stain. Wet insulation loses much of its value, so replacing it is often part of the repair.
Call when water enters the house, when ice builds above a door or walkway, or when gutters are pulling away. Say whether water is inside now, where the ice sits and when it formed. The roofer decides on the visit time; this line cannot promise an arrival window.
An ice dam is a seasonal problem with a pattern. If you called last winter, say so, because a recurring dam usually means the cause has not been addressed. Photographs of the eave, the icicles and any stain are useful.
If the attic floor is visible from the hatch, describe it too: insulation depth, anything compressed, and light fixtures that open into the attic.
Do not chop at ice with a hammer, shovel or axe, and do not climb onto an icy roof or ladder. Falling ice can injure people below, and chopping tears shingles and gutters. Rake from the ground only, and call.
Say whether water is entering the house. Active leaks come first; a roofer may cover or protect the area while the ice is dealt with, and the scheduling is the roofer's to set.
Ice is broken or melted away from the dam in a controlled way, usually cutting channels so water can drain. Hacking at the ice with a hammer or shovel tears shingles and gutters, so a roofer who proposes to do that should be asked why.
The roofer or an insulation specialist checks the attic floor for air leaks around lights, chimneys, plumbing stacks and the hatch, looks at the depth and evenness of insulation, and checks whether air can flow from soffit to ridge.
Air sealing comes first, then insulation, then ventilation. Adding vents to a leaky attic only draws warm air up faster, so the order matters, and the attic ventilation and insulation page explains the sequence.
When a roof is replaced, a self-adhering waterproof membrane can be laid along the eaves under the shingles to catch meltwater that backs up. It is a backstop, not a cure.
Done during winter when an ice dam is already pushing water into the house. It reduces the immediate risk but changes nothing about why the dam formed, so it is a stopgap that should be followed by attic work.
The real cure. Sealing the gaps that let warm air into the attic and bringing insulation up to an even depth keeps the roof deck cold and the snow frozen. This is sometimes done by the roofer and sometimes by an insulation contractor.
Soffit intake vents and a ridge exhaust let cold air wash the underside of the deck, while waterproof membrane at the eaves protects the boards. Both are part of a good roof replacement on a house with a history of ice.
Ice removal is priced by labor and risk, and prevention is priced by the size of the attic. No figures are printed here, because the jobs differ so much from house to house.
| Job | Typical range | What it includes |
|---|---|---|
| Length and height of the ice | Measured on site | A long run of eave on a two-story house takes more time and safety equipment than a single-story porch edge |
| Method of removal | Chosen by the roofer | Controlled melting or chipping that protects the shingles is slower than rough chopping and costs more |
| Attic access and condition | Seen at the visit | A tight, cluttered attic with buried gaps takes longer to seal than an open one |
| Insulation shortfall | Depends on what is there | The more insulation is missing or compressed, the larger the job |
| Interior water damage | Separate trade | Wet insulation, ceilings and paint are repaired apart from the roof and attic work |
Your exact price is set by the roofer after inspection and confirmed in writing before any work starts.
If it's an emergency, call now. For non-urgent ice dam prevention and repair, send the form and we'll call you back.
Winter is the busy season for this service in the northwest suburbs, and the cause is mostly structural. Houses built between the late 1950s and the 1980s often have attics that were insulated to the standards of their day and have since been cut up by renovation, so a house can be both old and, in places, poorly sealed.
Wooded lots in Medinah, Wayne and Hoffman Estates add a second problem, since leaves and branch litter fill gutters and trap meltwater. The gutter installation and repair page covers how clogged gutters add to the damage.
The order of work that keeps heat out of the attic in winter and moisture out of it year-round, for low-pitch ranches and split-levels.
Leak tracing and repair at chimneys, valleys, vents and eaves on Schaumburg-area roofs, with temporary cover discussed first when water is active.
Gutter repair, reattachment and installation for wooded lots and ice-prone eaves around Medinah, Wayne and Hoffman Estates.
Not sure if you're covered? Check your ZIP code.
An ice dam is a ridge of ice at the eave that traps meltwater behind it.
Heat escaping from the living space into the attic melts the snow on the warm part of the roof, and the water refreezes at the cold eave. Air leaks, thin or uneven insulation and poor ventilation are the usual contributors.
Heated cables can melt channels through ice, but they treat the effect and not the cause, and results vary. The roofer can tell you whether they make sense for a particular roofline as a temporary measure.
Generally no. Chopping tears shingles and gutters, and working on ladders on frozen ground or under icicles is dangerous. Raking snow from the ground is the only homeowner step most roofers would endorse.
Sometimes, and sometimes the attic work is done by a separate insulation contractor. Ask the roofer who does what, and make sure the order is air sealing, then insulation, then ventilation.
If water is entering the house, say so on the call. The roofer decides when a visit can happen, and the line cannot promise a time. If it is only ice at the eave and nothing is leaking, a routine inspection in good weather is usually enough.